Privacy policy

What we collect

Three forms on this site ask for personal information, and each one asks only for what it needs. The bulk quote form asks for your name, company, email address, phone number if you choose to give it, state or region, and a message. The contact form asks for your name, email address, and a message. The newsletter form asks for your email address and notes which page you signed up from.

That is all. We do not record your IP address or your browser details with a submission, and the site sets no cookies and runs no analytics or advertising trackers.

Why we collect it

To answer you. A quote request or a message is read by a person and answered by email, which is why we need an address to reply to. The newsletter email is used to send gardening tips, news about our products, and early access to offers, and every email we send includes a way to unsubscribe.

Where it is stored

Submissions are stored in a database at Cloudflare, our hosting provider, in the United States. Quote requests, messages, and signups are also copied to Airtable, the tool we use to keep track of who we still owe a reply, which is also in the United States. Cloudflare keeps its own short-lived server logs for the site, as any host does.

We do not sell your information, and we do not share it with anyone beyond the two services above and the people at Supreme Coco who answer you.

How long we keep it

Quote requests and messages are kept for as long as the conversation they started, and for our records after that. Newsletter addresses are kept until you unsubscribe or ask us to remove them.

Your choices

You can ask to see what we hold about you, to correct it, or to have it deleted, at any time.

Write to support@supremecoco.com and we will delete what we hold about you. Say which form you used and the email address you gave, so we can find it.

Changes to this policy

If this policy changes, the new version will be posted here with a new effective date. Questions about it can go to support@supremecoco.com.